Shared Album invites not working

Hey there michele-grifa,

We understand you're trying to add friends and family to a shared album but they are not seeing the invite. We'd be happy to provide information to help you address this.

Check to see if your friends or family may have disabled the option to receive invites according to the steps here: If Shared Albums aren't working - Apple Support

I sent email invitations to my Shared Album, but not everyone received one.

Try these steps:

1. Ask the invitees to check their junk or spam email folders for the invitation.

2. Send the invitation again. An invitee might not get the message if their mailbox is full, or if there's a filter that prevented the invite from being delivered. 

3. If they didn't get the invitation, ask the invitee for another email address that you can send the invitation to. You can also send the invitation to the phone number that they use for Messages. 

4. Ask the invitee if they've ever received an invitation, and if they might have unsubscribed from Shared Albums emails. They can use the steps below to get email invitations again.

If they still don't get the invite, contact Apple Support for help.

I chose not to get Shared Albums invitations, but now I want to subscribe to Shared Albums.

If you have an email invitation, open it and click Don’t Send Me Shared Album Emails at the bottom of the message. A browser window opens and shows that you're no longer receiving Shared Album invitations. Click Undo this change.

If you no longer have an invitation, contact Apple Support and ask to receive Shared Album invitations. You won't get previous invitations automatically, but you can contact the owner of a Shared Album and ask for another invitation.

Kind regards.

Is it possible to send an invitation to people's phone numbers instead of an email address as suggested above? I sent invitations to iPhones using phone numbers and the folks haven't received any notifications.