Mail App Crashing when trying to forward an email

Hi, When trying to forward an email with an attachment the mail app lets me start the process then crashes, when I re-open mail the forwarded message appears at the bottom of the screen and as soon as I tap on it the mail app crashes. I've tried removing and re-installing the app makes no difference, tried the power off on trick no difference. Hope someone has an answer please.


Posted on Jun 5, 2023 11:47 PM

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Posted on Jun 10, 2023 09:39 AM

open another received email and hit forward and slide down the email to the bottom of the screen. Than tap and hold on the forwarding emails and you’ll see it stacked ( same as safari for example) now you can close email which is causing crashing the email app.

4 replies

Jun 6, 2023 02:23 AM in response to MickG1708

Which email account are you referring to? Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other (Refer to the pic )below




  1. Is this your corporate iPhone? Then please contact the system administrator of your corporate
  2. If it is your personal device, in that case, do you have any profile installed by your corporate/organisation/enterprise/School Management?
    1. Erase the profile added by you If you have installed a profile on your own --> Install or remove configuration profiles on iPhone - Apple ...
    2. Or please contact the system administrator of the organisation who provided the profile to you


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Mail App Crashing when trying to forward an email

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