downgrade to 5GB plan form 50GB

I cannot downgrade my iCloud storage plan. I want to downgrade to 5GB plan form 50GB

but the 'save' option is greyed and I cannot select it. I only have Used

324.1 MB of files on it so 5GB should be available downgrade.

Posted on Jun 5, 2023 11:22 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 5, 2023 11:34 PM

misojou Said:

"downgrade to 5GB plan form 50GB: I cannot downgrade my iCloud storage plan. I want to downgrade to 5GB plan form 50GB but the 'save' option is greyed and I cannot select it. I only have Used 324.1 MB of files on it so 5GB should be available downgrade."

-------


iCloud:

If this "save" option is greyed-out, then try using a different device.


Properly Downgrading iCloud:

1. Download All of iCloud, First:

Prior to downgrading, download all of iCloud. That way you do not lose any data, once downgrading.. Use my user tip: Getting a Quick and Direct "iCloud Drive-to-External Hard Drive" Download - User Tip


then...


2. Downgrade your iCloud Plan:

If you want to get less storage in iCloud, downgrading your iCloud plan is the way to go. Note that this has a monthly fee. Here is the link to user: iCloud+ Plans and Pricing - Apple Support. Note that this service is not available in all countries/regions.

1 reply
Question marked as Top-ranking reply

Jun 5, 2023 11:34 PM in response to misojou

misojou Said:

"downgrade to 5GB plan form 50GB: I cannot downgrade my iCloud storage plan. I want to downgrade to 5GB plan form 50GB but the 'save' option is greyed and I cannot select it. I only have Used 324.1 MB of files on it so 5GB should be available downgrade."

-------


iCloud:

If this "save" option is greyed-out, then try using a different device.


Properly Downgrading iCloud:

1. Download All of iCloud, First:

Prior to downgrading, download all of iCloud. That way you do not lose any data, once downgrading.. Use my user tip: Getting a Quick and Direct "iCloud Drive-to-External Hard Drive" Download - User Tip


then...


2. Downgrade your iCloud Plan:

If you want to get less storage in iCloud, downgrading your iCloud plan is the way to go. Note that this has a monthly fee. Here is the link to user: iCloud+ Plans and Pricing - Apple Support. Note that this service is not available in all countries/regions.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

downgrade to 5GB plan form 50GB

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.