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Reset macOS Without Knowing AppleID

I have a Mac that's not part of our business manager/MDM solution. The user that had this Macbook used a strange email address and domain:


When trying to boot into recovery mode, I get an Activation Lock screen that asks for the Apple ID used on this computer.


Since I don't know the AppleID, I run the process to try to root out the AppleID, but I can't get that done. So, I run the Erase Mac option in the Recovery Assistant, which tells me "If you are unable to unlock this Mac, you can fully erase it and resintall macOS. This will delete all media..." then it basically lets me know that I'll be able to reactivate and reinstall macOS.


I click Erase Mac and the procedure starts and the Macbook eventually restarts, as does the AppleID procedure, seems that we are unable to get away from needing this AppleID.


What am I missing here?

Posted on Jun 4, 2023 12:22 PM

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Posted on Nov 21, 2023 8:15 PM

Hi,do u got the solution? Because right now i just do what u do precisely it said erase mac if ican’t unlock it but still need the apple id,the previous user is my little brother but he is not using the same apple id and forgot all the apple id password etc all of them even the related device that had the apple id on is gonee

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Question marked as Top-ranking reply

Nov 21, 2023 8:15 PM in response to IndiraMadalitso

Hi,do u got the solution? Because right now i just do what u do precisely it said erase mac if ican’t unlock it but still need the apple id,the previous user is my little brother but he is not using the same apple id and forgot all the apple id password etc all of them even the related device that had the apple id on is gonee

Reset macOS Without Knowing AppleID

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