email disappears after you reply to original

Question

Level 1

9 points

email disappears after you reply to original

Hi,

one of the things i find most frustrating about using Mail on the Apple iPhone is that whenever you reply to an email the original disappears. Sometimes you can see the original (or part of it) when you look at your sent replies however it is often difficult to find the whole message and in particular any attachments that came with the original. Why would they disappear when all you have done is reply? why can't you find the attachments after you reply to an email with one in it?

This "combining of emails into a thread" while making original emails disappear is extremely unhelpful and quite backward.

iPhone 8, iOS 13

Posted on May 30, 2023 7:36 PM

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Answer 1

Aug 8, 2023 11:27 PM in response to las3rgirl

Same here. The original email only appears as part of the reply, meaning attachments are inaccessible.

mine isn’t iCloud, but my own pop account. If I shut down Mail and open something else, then return - it’s back. But immediately after replying it vanishes.

bug.

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Answer 2

las3rgirl Author

Level 1

9 points

Jun 1, 2023 2:26 AM in response to tygb

No, that’s not it, it’s iCloud mail in the mail app on an iPhone. Nothing to do with forwarding. The messages I received in my inbox cannot be found as soon as I reply to them.

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Answer 3

Mar 17, 2024 11:52 PM in response to tygb

Why does she need to listen and erase her whole phone when she already told you that is NOT the problem. She’s talking about the way Mail threads incoming and outgoing mails into a single thread…

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Answer 4

mcrate

Level 1

8 points

Oct 19, 2023 7:55 AM in response to las3rgirl

I have sent emails from my iphone either new ones or replying to an email thread and the email just disappears as if I have never sent it. Is there a way to fix this?

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Answer 5

tygb

Level 9

64,974 points

May 31, 2023 8:50 PM in response to las3rgirl

For gmail accounts see the article https://support.google.com/mail/answer/7015314?hl=en-GB&co=GENIE.Platform%3DiOS&oco=1#zippy=%2Ccheck-whether-your-emails-are-being-forwarded-to-another-account

Check whether your emails are being forwarded to another account

When you set up forwarding in Gmail, you can choose whether the original emails are archived or deleted.

Here's how to check your forwarding settings:

From a browser, open Gmail.
In the top right, click Settings See all settings.
At the top, click on the Forwarding and POP/IMAP tab.
In the 'Forwarding' section, check whether you've selected Forward a copy of incoming mail. If you have, select Keep Gmail's copy in the Inbox or Mark Gmail's copy as read.
At the bottom of the page, click Save changes.

Important: If your emails are being forwarded to an unfamiliar address, select Disable forwarding then take a look at the Gmail security tips. If you can see a forwarding address that you don't recognise, someone might have unauthorised access to your account.

If you forward email from another account into Gmail, emails are sometimes sent to Spam if they aren't authenticated. Learn the best practices for forwarding emails to Gmail.

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