Mail pdf attachment on iPhone
On iPhone with apple Mail pdf attachment is not accessible; icon is grey
The attached file is not corrupted; it can be easily opened with Gmail
On iPhone with apple Mail pdf attachment is not accessible; icon is grey
The attached file is not corrupted; it can be easily opened with Gmail
It’s possible the file is too big to be sent via Apple email. This link may be helpful, especially the section at the bottom, which I’ve copied below.
Add email attachments in Mail on iPhone - Apple Support
Note: If your file exceeds the maximum size allowed by your email account, follow the onscreen instructions to send it using Mail Drop. See the Apple Support article Mail Drop limits.
Hi Carol,
Thanks for your answer.
It is not the problem of the file size which is 15 Kb.
PS:
The funny thing is that the software which sends emails with attached pdf is named Carol https://www.kreator.ch/carol/servlet/Main/TCUbikEn
That is funny. But it changes the answer to your question. I thought you were using the iPhone Mail app to send the PDF. Since this is work related and you are using their specific software, you will have to ask them about your issue.
Ok. However the software, no matter who has written it, sends a simple email with a pdf file attached to it. The pdf is accessible from any mail tool except Apple's Mail on iPhone (and myabe on Mac as well) If it is not an Apple problem ... Many people face the same problem and they do not use my software. Cheers
It is always up to the third party developer to make sure their software keeps up with Apple’s iOS updates. I frequently attach PDF files to email, using the Apple Mail app. I’ve had no problems with that.
Is the pdf a personal document or a work document?
I do not understand the difference between personal and work document.
The pdf is an invoice (with a QR-Code) sent as attachment from my web application.
The Carol software is written by me and my partners. I can't ask myself. Problem remains ...
Well … unfortunately, Apple cannot help with the software you and your partners wrote. Wish I could help but it is up to you. Maybe just use Gmail if that works?
Mail pdf attachment on iPhone