I have the same problem. No matter how far away I’m move or how close I am portrait mode will not take a photo. it will not allow me take a photo at all on the front camera when it is in portrait mode. When I first got this phone it worked fine. Now it does not. It does not matter how much you restart the phone. I have iPhone 12.
I am not sure which method you used to restart your iPhone multiple times. I am, therefore, going to suggest the following method:
(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:
(2) If that does not help, then contact 👉 Official Apple Support OR you can always get your iPhone examined at the Apple Store 👉 Genius Bar Reservation and Apple Support Options or at an Authorized Service Center for further diagnosis and a resolution.
Axel F.
Mine still not working same problem on iPhone XS Max
Same issue I phone xs not captured portrait selfi camera
Hello dear staff please recover my portrait problem mov further away
With iPhone XR and iPhone SE (2nd generation), the rear-facing camera must detect a person's face to take a Portrait mode photo. All other portrait mode capable iPhones do not have to detect a person’s face to take a portrait mode photo.
The photo below was taken with an iPhone 12 Pro Max in portrait mode when I had that iPhone model.
Axel F.
Portrait mode requires a person as the subject of the photo.
Additional information is here.
Use Portrait mode on your iPhone - Apple Support
Axel, thanks for that update! I just took a Portrait mode photo of my feet on my iPhone 14 Pro. I appreciate the correction.
Ha! I was just very hungry and wanted to post the food pic… again.
Axel F.
Move further away portrait mode
