Files and folders won't open within Google Drive on Browser

When I use Google Drive within the Browser (Chrome or Safari) of my MacBook Air (OS is Ventura 13.4) the files and folders will not open and I cannot click to open them at all. It has only worked correctly a few minutes on one occasion after a few weeks to trackpad/mouse settings. I have cleared cache a dozen times. I can click on the menu bar options on the left of the Google Drive browser screen but that's it! These issues do not present on my iPhone or iPad, but only exist on MacBook. I've had my laptop for over a year and cannot use it without access! HELP!

MacBook Air (M1, 2020)

Posted on May 28, 2023 08:53 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 7, 2024 11:43 AM

Why is it that Apple answers to Mac issues is always useless? Why is it that I get my questions answered on other sites, such as reddit to all my mac related issues?

Similar questions

2 replies

May 28, 2023 09:14 AM in response to Jbanks217

Jbanks217 wrote:

When I use Google Drive within the Browser (Chrome or Safari) of my MacBook Air (OS is Ventura 13.4) the files and folders will not open and I cannot click to open them at all. It has only worked correctly a few minutes on one occasion after a few weeks to trackpad/mouse settings. I have cleared cache a dozen times. I can click on the menu bar options on the left of the Google Drive browser screen but that's it! These issues do not present on my iPhone or iPad, but only exist on MacBook. I've had my laptop for over a year and cannot use it without access! HELP!


Google Drive Help


Contact Google Drive support - Computer



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Files and folders won't open within Google Drive on Browser

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.