Hello Aselif,
We would like to see how we can help you with your storage. Which iOS version are you currently running? Go to Settings > General > About for the version. If you restart the iPhone with the steps in this link, do you see any change to your storage: Restart your iPhone - Apple Support
"How to restart your iPhone X, 11, 12, 13, or later
- Press and hold either volume button and the side button until the power-off slider appears.

2.Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.
3.To turn your device back on, press and hold the side button (on the right side of your iPhone) until you see the Apple logo."
Cheers!