CANNOT GET RID OF OLD APPLE ID

Some years ago I was with OPTUS and used Optusnet e mail. I have since moved on to G Mail but I just cannot rid the previous reference to Optus in my Apple ID. No matter what has ben done, it keeps returning and hamperiung my access to any apple associated produce. Please I need some help !!!

iPhone 11, 16

Posted on May 11, 2023 06:55 PM

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Question marked as Top-ranking reply

Posted on May 12, 2023 04:46 AM

Hello,

Yeah, there are some secondary steps that need to be performed when you change your Apple ID email address. Start here:

Change your Apple ID - Apple Support

Also, reference the steps in this link. Some of the content is obsolete, but some of it is still valid:

What to do after you change your Apple ID or password - Apple Support

Note: it takes awhile to get everything sorted out.

Good luck.


1 reply
Question marked as Top-ranking reply

May 12, 2023 04:46 AM in response to Mikado5917

Hello,

Yeah, there are some secondary steps that need to be performed when you change your Apple ID email address. Start here:

Change your Apple ID - Apple Support

Also, reference the steps in this link. Some of the content is obsolete, but some of it is still valid:

What to do after you change your Apple ID or password - Apple Support

Note: it takes awhile to get everything sorted out.

Good luck.


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CANNOT GET RID OF OLD APPLE ID

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