I am getting a blank email page open each time I open an email. These blank will not shut until I close Mail. Why is this?

I am getting a blank email page open each time I open an email. These blank pages only have the red, orange & green dots & will not shut until I close Mail. Why is this?

Mal’s MacBook Pro 15"

Posted on May 10, 2023 12:33 AM

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Question marked as Top-ranking reply

Posted on May 12, 2023 11:10 AM

Hi malfromlavington,


Have you tried restarting your Mac to see if the issue persists? This can clear up minor software issues. If it does, we'd recommend testing the issue out in safe mode. This will help determine if one of your startup items is causing the issue. You can learn how to do that here: Start up your Mac in safe mode - Apple Support


Additionally you can narrow things down by testing this issue in a different user account. That will determine if the issue is happening just with your account or across the entire operating system. You can learn how to do that here: Add a user or group on Mac - Apple Support


If this doesn't help you can reach out for additional support here: Get Support


Take care.



4 replies
Question marked as Top-ranking reply

May 12, 2023 11:10 AM in response to malfromlavington

Hi malfromlavington,


Have you tried restarting your Mac to see if the issue persists? This can clear up minor software issues. If it does, we'd recommend testing the issue out in safe mode. This will help determine if one of your startup items is causing the issue. You can learn how to do that here: Start up your Mac in safe mode - Apple Support


Additionally you can narrow things down by testing this issue in a different user account. That will determine if the issue is happening just with your account or across the entire operating system. You can learn how to do that here: Add a user or group on Mac - Apple Support


If this doesn't help you can reach out for additional support here: Get Support


Take care.



Jan 27, 2024 09:34 PM in response to Ladylo95

Sounds like I have a similar problem ! When I attempt to 'close' a blank window, it generates a new blank page...I am looking at about 30 on my screen...wanted to show spouse what it looks like. This just happened...suddenly...with no additions to any system. It also will not 'quit' for a shutdown unless I use 'Force quit'....also new and different. What to do?

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I am getting a blank email page open each time I open an email. These blank will not shut until I close Mail. Why is this?

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