iPhone storage full pop up but I used 63.1 GB

My iPhone storage says 63.1 GB of 64GB but I am paying $9.99/mo for 2

TB. It should therefore read 63.1 GB of 2TB. How do I fix this?

Posted on May 9, 2023 12:06 PM

Reply
Question marked as Top-ranking reply

Posted on May 9, 2023 12:10 PM

You are paying for iCloud storage, not phone storage.

The storage on an iPhone cannot be increased, it is a fixed size.


What's the difference between device storage and iCloud storage? - Apple Support


Here are some helpful articles that can guide you on how to free up storage space on your phone.


How to check the storage on your iPhone, iPad, and iPod touch - Apple Support

How to check the storage on your iPhone and iPad - Apple Support


Manage your photo and video storage - Apple Support

Manage your photo and video storage - Apple Support


Clear Other storage on your iPhone or iPad - Apple Support

Clear Other storage on your iPhone or iPad - Apple Support



4 replies
Question marked as Top-ranking reply

May 9, 2023 12:10 PM in response to HOOCH17

You are paying for iCloud storage, not phone storage.

The storage on an iPhone cannot be increased, it is a fixed size.


What's the difference between device storage and iCloud storage? - Apple Support


Here are some helpful articles that can guide you on how to free up storage space on your phone.


How to check the storage on your iPhone, iPad, and iPod touch - Apple Support

How to check the storage on your iPhone and iPad - Apple Support


Manage your photo and video storage - Apple Support

Manage your photo and video storage - Apple Support


Clear Other storage on your iPhone or iPad - Apple Support

Clear Other storage on your iPhone or iPad - Apple Support



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone storage full pop up but I used 63.1 GB

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.