iMac(21.5inch. Mid2014) won't update software

iMac

won't update latest software

constant ball turning

iMac 21.5″, macOS 11.7

Posted on May 5, 2023 06:07 PM

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Question marked as Top-ranking reply

Posted on May 5, 2023 06:32 PM

Hi there!


Try to update macOS in safe mode.

How to use safe mode on your Mac - Apple Support


Safe mode can help you to determine whether an issue is caused by software that loads as your Mac starts up. Safe mode prevents your Mac from loading certain software as it starts up, including login items, system extensions not required by macOS, and fonts not installed by macOS. It also does a basic check of your startup disk, similar to using First Aid in Disk Utility. And it deletes some system caches, including font caches and the kernel cache, which are automatically created again as needed.


Once you're in Safe mode, try to update macOS.

Update macOS on Mac - Apple Support


Jack

2 replies
Question marked as Top-ranking reply

May 5, 2023 06:32 PM in response to checkme2

Hi there!


Try to update macOS in safe mode.

How to use safe mode on your Mac - Apple Support


Safe mode can help you to determine whether an issue is caused by software that loads as your Mac starts up. Safe mode prevents your Mac from loading certain software as it starts up, including login items, system extensions not required by macOS, and fonts not installed by macOS. It also does a basic check of your startup disk, similar to using First Aid in Disk Utility. And it deletes some system caches, including font caches and the kernel cache, which are automatically created again as needed.


Once you're in Safe mode, try to update macOS.

Update macOS on Mac - Apple Support


Jack

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iMac(21.5inch. Mid2014) won't update software

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