How to fix my account is disabled in the App Store and iTunes?

Trying to update apps on my IPad 5th generation but continue to get a

message saying that my account has been disabled at the App Store and ITunes.

Any suggestions as to what that means?


[Re-Titled by Moderator]

iPad, iPadOS 16

Posted on May 1, 2023 07:15 PM

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Question marked as Top-ranking reply

Posted on May 1, 2023 07:24 PM

There's a problem with your iTunes Store account information which can't be fixed from your end. Click here and contact Apple Support when they're open; if the link doesn't have an option for your country, use this form.


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3 replies

May 1, 2023 07:38 PM in response to Alohabrian808

Alohabrian808 Said:

"Need some help.: Trying to update apps on my IPad 5th generation but continue to get a message saying that my account has been disabled at the App Store and ITunes. Any suggestions as to what that means?"

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Why Accounts Become Disabled:

When your iTunes Account has been disabled, that often happens due to suspicious activity --- Perhaps nothing on your part. They disable it for no more than Security & Privacy concerns.

Possible Reasons Could Include: 

  • Too many unsuccessful login attempts
  • VPN (Virtual Private Network) usage
  • Consistent transactions
  • Session Times Out
  • Disobeying Terms & Conditions

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How to fix my account is disabled in the App Store and iTunes?

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