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my touch and hold is not responding on my iPhone 12 Pro Max I can not change wallpaper from lock screen



Posted on Apr 28, 2023 9:51 PM

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8 replies

Nov 3, 2023 1:58 AM in response to Larce1907

Hello,


If a hard reboot and other software solutions did not work, the source of the problem is the sensors at the top of the screen. When these sensors are not working properly, you may experience problems such as pressing and holding on the lock screen and changing the wallpaper, or the screen not waking up when notified. Generally, there is a possibility of encountering such problems after screen replacement. If you replace the sensor, your problem will probably be solved.


Sincerely yours.

May 21, 2023 6:31 AM in response to myst225

The problem is solved when disabling the passcode feature only. When passcode feature is on especially settings PIN code the press and hold to edit does nothing when I attempt to change wallpaper profiles on Lock Screen! I press and hold on Lock Screen the message appears “unlock to edit” and I swipe up and put pin code and unlocks only to take me to Home Screen. This happens all the time. This could a problem in the software. I’m surprised Apple would be this careless.

May 21, 2023 5:24 AM in response to SravanKrA

This feature is damaged on the iphone14 plus and maybe on all iPhones especially when have set up PIN code on Lock Screen. I discovered myself that I have to press and hold on the Lock Screen again/enter passcode pops up instead of swipe to enter passcode after the “unlock to edit” message appears then I’m able to successfully change wallpaper profiles. What’s funny is that if I don’t press and hold after the “unlock to edit” message appears and instead swipe to put passcode then it will only take me to my Home Screen and it does this all the time!. If i haven’t had the time to investigate this issue I wouldn’t have known how to change my wallpaper because the iPhone gallery doesn’t let you change it from there either.

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