My daughter doesnt know her apple id password she changed her passcode last night and now it wont take her old or new passcode what is the next step. her apple is in her notes on her phone and shes locked out for 3 hours :(
Hi there Reinab1113,
If your daughter forgot the passcode for her iPhone, the only way to regain access to it without knowing the Apple ID password is to erase the device. Learn more about how that works here: If you forgot your iPhone passcode - Apple Support
She could also try resetting her Apple ID password using the steps in this support article: If you forgot your Apple ID password - Apple Support
Take care.
how can i change my apple id password amd im locked out of my phone cause the passcode isnt working
