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when i try to update or listen to music it says Your account has been disabled in App Store and iTunes

What should i do?

iPhone 8, iOS 14

Posted on Apr 26, 2023 5:47 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 26, 2023 5:54 PM

Hello,


You must contact Apple for help if you see a message saying "Your account has been disabled in the App Store and iTunes" or "You cannot login because your account has been locked". This is not something you can fix yourself. Apple provides a contact link for this specific issue. Tap or click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


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Based on the support article: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support


1 reply
Question marked as Top-ranking reply

Apr 26, 2023 5:54 PM in response to nicco244

Hello,


You must contact Apple for help if you see a message saying "Your account has been disabled in the App Store and iTunes" or "You cannot login because your account has been locked". This is not something you can fix yourself. Apple provides a contact link for this specific issue. Tap or click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


__

Based on the support article: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support


when i try to update or listen to music it says Your account has been disabled in App Store and iTunes

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