Iphone 13 cant stream in 4k

i can’t stream any movie or web show in 4k quality in my iphone. I have the 4k subscription. I am facing problem with amazon prime video and netflix, where I usually watch moves and web show. Ex- there is a movie ‘Top gun- Maverick’ on prime video. It is available in 4k but i can only stream it in hd. Same goes to other on netflix also.

please help me find out solution

iPhone 13, iOS 16

Posted on Apr 23, 2023 03:52 AM

Reply
1 reply

Apr 23, 2023 06:17 AM in response to Karan__

First, how did you find out movies are not playing on your iPhone in 4K resolution?

What is the display resolution of your device for it to play in 4K?



Phones that provide display resolution 3840 X 2160 (4K) 2960 X 1440 (Quad HD+) 2560 X 1440 (Quad HD). That means you can watch high-quality videos on these phones with fast processing speed.


iPhone X & XS has --> 2436 x 1125-pixel resolution and this is not a 4K display,

iPhone 12 Pro has ---> 2532 x 1170-pixel resolution and hence is not a 4K

iPhone 13 ---> 2532x1170-pixel resolution at 460 ppi and hence is not a 4K

iPhone 13 Mini ---> 2340x1080-pixel resolution at 476 ppi and hence is not a 4K


While these iPhones can record 4K video.


My information says that 4K resolutions display is a waste on mobile devices as you (a normal human eye) may not be able to notice the difference on such small screens.




This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Iphone 13 cant stream in 4k

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.