I have been making purchase orders at work in fillable PDFs. At home, I cannot click in the fillable fields, nothing happens. Both machines I'm using Preview, both are running Ventura. The PDFs are shared via OneDrive. The documents are not locked, the editing permissions seem OK.
???
MacBook Air (M2, 2022)
Try emailing a couple of PDFs to yourself to get them on your home Mac (or use a flash drive) and then see if you can fill them in. If you can fill them in then that tells us getting them via OneDrive has compromised the PDF files.
Also try the following with one from OneDrive:
1 - Create and log into a new, basic, admin user account, Set up users, guests, and groups on Mac, and see if the problem persists. This tells us if the problem is limited to your user account or is system wide.
Note: do not launch any 3rd party apps in the account so as to not install any of the supporting files that most create.
If the problem isn't present then your original account has software installed that is causing the problem.
2 - boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.
NOTE 1: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following;
• Verifies your startup disk and attempts to repair directory issues, if needed
• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)
• Prevents Startup Items and Login Items from opening automatically
• Disables user-installed fonts
• Deletes font caches, kernel cache, and other system cache files
NOTE 2: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will insure a successful boot into Safe Mode.
Try emailing a couple of PDFs to yourself to get them on your home Mac (or use a flash drive) and then see if you can fill them in. If you can fill them in then that tells us getting them via OneDrive has compromised the PDF files.
Also try the following with one from OneDrive:
1 - Create and log into a new, basic, admin user account, Set up users, guests, and groups on Mac, and see if the problem persists. This tells us if the problem is limited to your user account or is system wide.
Note: do not launch any 3rd party apps in the account so as to not install any of the supporting files that most create.
If the problem isn't present then your original account has software installed that is causing the problem.
2 - boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.
NOTE 1: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following;
• Verifies your startup disk and attempts to repair directory issues, if needed
• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)
• Prevents Startup Items and Login Items from opening automatically
• Disables user-installed fonts
• Deletes font caches, kernel cache, and other system cache files
NOTE 2: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will insure a successful boot into Safe Mode.
Cannot fill PDFs at home but I can at work
