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Clear a phone for use

I dont have a court order or power of attorney to gain access to my deceased mothers phone, but I do have a death certificate. What are my options?


iPhone 13

Posted on Apr 20, 2023 9:08 AM

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Question marked as Top-ranking reply

Posted on Apr 20, 2023 9:15 AM

For information about how to request access to a deceased family member's Apple accounts, and through this their equipment, click here --> How to request access to a deceased family member's Apple account - Apple Support


Apple does specifically mention a court order.

2 replies

Apr 20, 2023 9:19 AM in response to Jkovac69

Sorry for you loss.

As explained in the support document you posted from, you need to get a court order if you are in the U.S. In other countries other legal documents such as a power of attorney may be enough. In the U.S. a court order is required.


You can contact Apple Support directly for more help and guidance by clicking here ➜ contact Apple Support

Clear a phone for use

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