You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

TikTok and ByteDance Ltd. apps are no longer available in the United States, and visitors to the United States might have limited access to features. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How to update my iPhone.

I am unable to update my iPhone. It’s greed out with update requested how should this be sorted

iPhone 6 Plus, iOS 12

Posted on Apr 18, 2023 7:47 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 18, 2023 7:51 AM

Make sure you are connected to Wi-Fi, have enough storage space, and are connected to power or have more than 50% battery charge.


If it still won't change, then force close the Settings App: click here ➜ Close an app on your iPhone or iPod touch - Apple Support

Then restart the iPhone: click here ➜ Restart your iPhone - Apple Support


And try again.



2 replies
Question marked as Top-ranking reply

Apr 18, 2023 7:51 AM in response to varadraj113

Make sure you are connected to Wi-Fi, have enough storage space, and are connected to power or have more than 50% battery charge.


If it still won't change, then force close the Settings App: click here ➜ Close an app on your iPhone or iPod touch - Apple Support

Then restart the iPhone: click here ➜ Restart your iPhone - Apple Support


And try again.



How to update my iPhone.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.