You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Adobe error message appears now when I open Power Point


I get missing Adobe error message when I open Power Point file. It reads:

run-time error '53':

File not found:/Library/Application Support/ADobe/MACPDFM/MacPDFM.framework/Versions/A/MacPDFM


Solution provided in this community worked for Word. But I still have this error message when opening Power Point

Posted on Apr 12, 2023 12:08 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 14, 2023 10:37 AM

This is an unfortunately ongoing problem with Acrobat Pro installing files into MS Office that generate an error, everytime Acrobat updates.


Reposting the reply from the StackExchange link below from jvarela:


After looking really hard for a solution, I finally found in a very obscure page the answer, which is quite simple and works with the latest Microsoft Word on Big Sur:
1. Close all Office applications
2. Go to /Users/your-user-name-here/Library/Group Containers/UBF8T346G9.Office/User Content/Startup/Word
* If the Library folder is initially hidden, press the “Command” + “Shift” + “.” (period) keys at the same time to display it.
4. Remove linkCreation.dotm
5. Restart Word and problem solved
Unfortunately that does not solve the problem for PowerPoint or Excel because if I remove SaveAsAdobePDF.ppam inside the PowerPoint folder or the SaveAsAdobePDF.xlam inside the Excel folder will trigger another error on application launch.
To fix these errors, you need to:
1. Remove the SaveAsAdobePDF.ppam and SaveAsAdobePDF.xlam from the PowerPoint and Excel folders next to the Word folder.
2. Launch Excel and PowerPoint and go to the menu Tools -> Excel Add-ins... and Tools -> PowerPoint Add-ins..., respectively, and remove the Save as Adobe PDF add-in, by unckecking it and removing it with the "-" button and then click OK.
3. Restart Excel and PowerPoint and the problem should go away. If not, try several times to remove those options from the Tools menu until the problem goes away. I had to repeat this procedure in PowerPoint until this got fixed.


Previous references:


https://community.adobe.com/t5/acrobat-discussions/run-time-error-53-and-acrobat-freezing-up-not-responding-quot/td-p/10567310/page/2


https://apple.stackexchange.com/questions/407353/how-to-fix-run-time-error-53-every-time-i-open-a-file-in-ms-word-excel-or-powe


https://answers.microsoft.com/en-us/msoffice/forum/all/new-error-run-time-error-53-macpdfm/75a8a130-ad60-4ebd-8785-a0328de58134


https://answers.microsoft.com/en-us/msoffice/forum/all/file-not-found-error-53-on-every-startup-and-quit/40d7cff2-6d41-4e03-b21f-a4db39d9881b


Adobe error message appears now when I op… - Apple Community


Similar questions

2 replies
Question marked as Top-ranking reply

Apr 14, 2023 10:37 AM in response to RogelioEspinosa

This is an unfortunately ongoing problem with Acrobat Pro installing files into MS Office that generate an error, everytime Acrobat updates.


Reposting the reply from the StackExchange link below from jvarela:


After looking really hard for a solution, I finally found in a very obscure page the answer, which is quite simple and works with the latest Microsoft Word on Big Sur:
1. Close all Office applications
2. Go to /Users/your-user-name-here/Library/Group Containers/UBF8T346G9.Office/User Content/Startup/Word
* If the Library folder is initially hidden, press the “Command” + “Shift” + “.” (period) keys at the same time to display it.
4. Remove linkCreation.dotm
5. Restart Word and problem solved
Unfortunately that does not solve the problem for PowerPoint or Excel because if I remove SaveAsAdobePDF.ppam inside the PowerPoint folder or the SaveAsAdobePDF.xlam inside the Excel folder will trigger another error on application launch.
To fix these errors, you need to:
1. Remove the SaveAsAdobePDF.ppam and SaveAsAdobePDF.xlam from the PowerPoint and Excel folders next to the Word folder.
2. Launch Excel and PowerPoint and go to the menu Tools -> Excel Add-ins... and Tools -> PowerPoint Add-ins..., respectively, and remove the Save as Adobe PDF add-in, by unckecking it and removing it with the "-" button and then click OK.
3. Restart Excel and PowerPoint and the problem should go away. If not, try several times to remove those options from the Tools menu until the problem goes away. I had to repeat this procedure in PowerPoint until this got fixed.


Previous references:


https://community.adobe.com/t5/acrobat-discussions/run-time-error-53-and-acrobat-freezing-up-not-responding-quot/td-p/10567310/page/2


https://apple.stackexchange.com/questions/407353/how-to-fix-run-time-error-53-every-time-i-open-a-file-in-ms-word-excel-or-powe


https://answers.microsoft.com/en-us/msoffice/forum/all/new-error-run-time-error-53-macpdfm/75a8a130-ad60-4ebd-8785-a0328de58134


https://answers.microsoft.com/en-us/msoffice/forum/all/file-not-found-error-53-on-every-startup-and-quit/40d7cff2-6d41-4e03-b21f-a4db39d9881b


Adobe error message appears now when I op… - Apple Community


Adobe error message appears now when I open Power Point

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.