You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My Face ID have a problem

My phone fall inside the water so the Face ID is not working again

Posted on Apr 12, 2023 2:31 AM

Reply
1 reply

Apr 12, 2023 2:53 AM in response to sule160

Liquid damage may have compromised the functionality of your iPhone but we, just users like you, cannot diagnose that issue remotely, sorry.


I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

My Face ID have a problem

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.