My Apple Pencil stopped working.

My Apple Pencil stopped working. I reset my iPad Pro 12.9” three times and charged the pencil. The ipad does not “see’ the pencil. What next?

I have an Apple Pencil for an iPad Pro 2019 - 12.9” . I charged the pen but the system does not “see” the pencil. After multiple ipad resets it does not find the pencil . It states that it’s not connected. What can I do?


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Posted on Apr 10, 2023 05:55 PM

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1 reply

Apr 10, 2023 06:17 PM in response to lionsden59

This support page may be helpful with (re)pairing and use of the Pencil with your iPad:

Connect Apple Pencil with your iPad - Apple Support


If you continue to experience difficulties, here is one of the better troubleshooting guides:

https://appletoolbox.com/apple-pencil-not-working-heres-our-troubleshooting-guide/


Your Pencil may be exhibiting symptoms of a failing battery - that despite appearing fully charged, cannot supply sufficient power. Be aware that if your Pencil has been set-aside for an extended period, unused and uncharged, the Pencil battery may have been damaged through deep discharge. In common with all Li-ion batteries, they must always have some level of charge.


The tiny internal Li-ion battery is susceptible to permanent/irreversible damage through being left discharged for long periods. Even some “new” pencils can exhibit signs of failure out-of-the-box if they are “old stock”. 


It is essential that if you have an Apple Pencil that you charge it regularly - whether used or not - so as to protect the battery from deep-discharge. Do not allow a pencil to remain in low-charge state for any period of time - as the internal battery will fail, rendering the Pencil useless. Setting aside an unused Pencil, for extended periods, is a recipe for premature death of the Pencil battery.


If the Pencil Battery has failed, the only remedy is to replace the Pencil. If the battery has failed and your pencil is within its one-year warranty, you should look to having it replaced by your retailer or at an Apple Store.

Genius Bar Reservation and Apple Support Options - Apple


Gentle warming of the Pencil (such as placing on a hot water radiator), prior to attempting charging of the Pencil, can sometimes resurrect a dead Pencil battery.

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My Apple Pencil stopped working.

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