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I received a used iPad as a gift. The iPad has been wiped clean and I am trying to sync it with my phone. I am having a problem with this. It will not let me use my Apple ID so I can’t get past step one

iPad Pro (2nd generation)

Posted on Apr 9, 2023 2:56 PM

Top-ranking reply

sberman

Level 10

267,531 points

Posted on Apr 9, 2023 3:04 PM

Seek the original owner’s assistance, assuming your Apple ID is in order. You say the iPad was “wiped clean”, but apparently not completely.

How to remove Activation Lock - Apple Support

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