No iMessage or FaceTime since 16.4.1

Question

No iMessage or FaceTime since 16.4.1

Since the update to iOS 16.4.1 I cannot activate or use FaceTime or iMessage with my mobile number. They activate instantly with my Apple ID email address - but mostly people have my number not email- so it’s not much help.

I have already undertaken the following proceedure twice in the past day with no luck:

Go to Settings > Messages and turn off iMessage.
Go to Settings > FaceTime and turn off FaceTime.
Restarted phone
Turn iMessage and FaceTime back on.

Normal text messages /greenies work for me.

Thanks for any help!

iPhone XS

Posted on Apr 8, 2023 9:10 PM

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Answer 1

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

413,722 points

Apr 8, 2023 11:21 PM in response to Captain-Fishington

To activate iMessage and FaceTime using your Phone number

First, check to know whether you have an SMS plan enabled at least for One SMS*** with your carrier. Contact your Carrier (Cellular Service Provider) the agency that issued the SIM to you

If your iPhone is used with a carrier not found in the wireless carrier articles, make sure you can send and receive international SMS. (One SMS*** Only)

If you can't turn on or sign in to iMessage or FaceTime - Apple ...

*** You may not have an SMS plan enabled by your carrier for the SIM/eSIM that you use on your device. Apple Inc does not provide SMS services.

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Answer 2

Apr 9, 2023 12:29 AM in response to SravanKrA

Yes. I can send SMS.

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Answer 3

Apr 11, 2023 8:32 AM in response to Captain-Fishington

After 22 attempts and 3 days iMessage suddenly activated without rhyme or reason. If this happens to you then bear in mind that Apple’s suggestion to give it 24hrs, can be more realistically 96hrs….

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No iMessage or FaceTime since 16.4.1

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