You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I bought a this Apple Watch series 5 from the previous owner.how can I use it without the Apple ID and password and Also I don’t have contact number for the previous owner. What should I do?

I bought a Apple Watch series 5 from the previous owner.how can I use it without the Apple ID and password and Also I don’t have contact number for the previous owner. What should I do?

Posted on Apr 8, 2023 1:30 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 8, 2023 1:54 PM

Activation Lock is designed to prevent anyone else from using an Apple Watch if it's ever lost or stolen.

About Activation Lock on your Apple Watch - Apple Support


Activation Lock is an anti-theft feature that cannot be bypassed. Only the previous owner can remove the lock by using their Apple ID & password. Apple will not help you find the previous owner. If the previous owner cannot or will not remove the lock, then the watch is useless to you or anyone else. Try to get a refund (through eBay) or dispose of the watch properly. In the future, see the 'Before you buy a watch from a third-party' section in:

What to do before you sell, give away, or trade in your Apple Watch, or buy one from someone else - Apple Support


4 replies
Question marked as Top-ranking reply

Apr 8, 2023 1:54 PM in response to mervin64

Activation Lock is designed to prevent anyone else from using an Apple Watch if it's ever lost or stolen.

About Activation Lock on your Apple Watch - Apple Support


Activation Lock is an anti-theft feature that cannot be bypassed. Only the previous owner can remove the lock by using their Apple ID & password. Apple will not help you find the previous owner. If the previous owner cannot or will not remove the lock, then the watch is useless to you or anyone else. Try to get a refund (through eBay) or dispose of the watch properly. In the future, see the 'Before you buy a watch from a third-party' section in:

What to do before you sell, give away, or trade in your Apple Watch, or buy one from someone else - Apple Support


Apr 8, 2023 2:08 PM in response to mervin64

You can't unlock it. Apple won't unlock it for you. We cannot help you unlock it. You are the proud owner of a useless phone, which will never work unless you can get the previous owner to unlock it for you. Since you don't have a way to contact the previous owner, you wasted your money and you most likely bought a stolen device.


If you can't reach the previous owner or get your money back, recycle the phone responsibly as it's useless to anyone.


Read this too --> The All Too Common SAD Reality of Buying … - Apple Community

I bought a this Apple Watch series 5 from the previous owner.how can I use it without the Apple ID and password and Also I don’t have contact number for the previous owner. What should I do?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.