Apple TV remote app on iPhone can't connect to Apple TV device from another network...what to do?
Goal: Control the TV viewing of an aged relative from my home without having to drive 10 miles to bring up Netflix for her.
Problem:
a] When on same wifi network, I get a "remote" symbol within the Apple Home app (circled in red in the photo I attached) that let's me control the TV.
b] When on another network, that remote symbol disappears, which keeps me from exercising remote control.
Apple "Home" App's screen for Betty's Apt when on the same network.
The Apple TV Remote screen I get when this works.
*** Equipment I just purchased:
Apple TV 4K Wi‑Fi + Ethernet with 128GB storage
*** How I've configured it:
On a 100Mbps wifi network called "Betty's Wifi"
Apple TV menu, Settings, "AirPlay and HomeKit":
{I don't think these matter}
AirPlay: On
Allow Access: Everyone
{But these should be relevant}
HomeKit Room: "Betty's Apartment"
Home Hub: "Betty's Apple TV Hub," Connected
*** Configuration on the iPhone being used 10 miles away:
iPhone 11, iOS 16.3.1
Apple's "Home" app
Home Settings
Name: "Betty's Apple TV Hub"
People: {me}
...Show Me On Apple TV: Betty's Apartment
...Control Accessories Remotely: On
...Add & Edit Accessories: Yes
Allow Speakers & TV Access: Everyone
Require Password: No
