Iphone 7 Plus ios 15.7.4 crashed during install & forced a restore, then would not backup from a recent month old backup

My most recent backup on my iphone 7 plus was dated Feb 7. While tethering the phone to the windows 11 pc on April 2 to conduct an updated backup, I was prompted in itunes to update the software to 15.7.4. I did so as many times in the past expecting no issue. Let the update finish and then carry on with my backup. What happened was a complete disaster. The 15.7.4 did not install, it crashed. The phone went into restore to factory default mode. The phone eventually returned to the restored mode where you chose USA, English, etc. and all of my data was wiped. I then tethered the phone to itunes to try and restore from the Feb 7 backup and it would not. I am now stuck with a wiped iphone 7 plus with no data.

Earlier iPhone models

Posted on Apr 3, 2023 04:30 PM

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Apr 9, 2023 08:28 AM in response to texasrut

Same thing with me and my iphone 7, crashed on the latest update. Left it processing the update for 5 hours , heck had to get my older phone ( a iphone 5 out of retirement for the day). However the phone went into restore to factory default mode.. Crashed and luckily it reset with no data lost. But the last backup is wiped and cannot get it to even manually store a backup at present.

PS i literally registerd today just to post my 2C about apple's latest update for us poor iphone 7 users

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Iphone 7 Plus ios 15.7.4 crashed during install & forced a restore, then would not backup from a recent month old backup

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