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My son is part of my Apple Family Sharing and subscribed to a 3-month plan for the Simply Piano app. The subscription is up for renewal and I’d like to cancel it. When I’m in my son’s account on his phone, the subscription isn’t showing up in the Subscriptions tab. Phone is updated to current iOS. Any help is appreciated.
iPhone 13 mini
This support article explains how to cancel a subscription from Apple ➔ If you want to cancel a subscription from Apple - Apple Support
If you can’t find the subscription that you want to cancel, use this shortcut to jump to the section about what to do. --> If you want to cancel a subscription from Apple - Apple Support If you still can't find a subscription, contact Apple Support using this issue-specific link at the end of the section. --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63006&category_id=SC0060&symptom_id=23208
If you still have problems, contact Apple online using this page ➔ Choose your country or region - Official Apple Support Select your country, then a product. Alternatively, see a list of Apple phone numbers around the world ➔ Contact Apple for support and service - Apple Support
zootelevision wrote:
When I’m in my son’s account on his phone, the subscription isn’t showing up in the Subscriptions tab.
This would suggest the subscription was not started on his account.
Where are you seeing the charge for this subscription exactly?
Is it maybe on your account, instead of his?
Or some other member of your family group’s account?
Can’t find subscription in Apple Settings
