It started several weeks ago, but it seems to have gotten worse. My right side makes a crackling sound when I touch it, there’s deep bass, the wind is blowing, etc. is it damaged or is there a fix?
Resetting seems to have helped but not eliminated the problem. The steps you provided are useful, and I'll probably follow the steps to get direct support since this seems to be a known problem for first gen. Thanks!
Hello thehobster,
Thank you for using Apple Support Communities. We want you to have a good experience when using your AirPods. Especially if you're noticing some sound quality issues. If you're using 1st generation AirPods, you might want to review this resource here: If your AirPods Pro (1st generation) make crackling or static sounds - Apple Support
1. Make sure that you have the latest software on your connected iPhone, iPad, iPod touch, or Mac.
2. Check that your connected device is nearby, and there's no wireless interference or obstructions between you and your device.
3. Listen to audio from a different app to see if the app causes the issue.
If you still experience sound quality issues—or if the issues increase in loud environments, with exercise, or while talking on the phone—refer to AirPods Pro Service Program for Sound Issues.
If you're using a different model of AirPods, you might want to try resetting them. We did notice that you're already coming from the following resource here: How to reset your AirPods and AirPods Pro - Apple Support
If those steps didn't help you, make sure that the device you're using your AirPods with is fully updated. If your issue continues, consider reaching out to Apple Support for help. Use the following link to reach them: Get Support
Thank you for using Apple Support Communities. Best of luck.
Hi thehobster,
That sounds like a good plan and should get you closer to getting this taken care of. If the issue comes back or continues, reach out to Apple Support for assistance.
Take care.
Airpod pro crackle sound
