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Unlock Apple Watch

Hi

i have my late grandads Apple Watch I'm

trying to set up. Only problem is I don’t have his passcode or Apple ID to access it.

is there a way the whole thing can be reset? I’ve erased all the setting but when I try to pair it’s asking for Apple ID password which we don’t know.

Apple Watch Series 2

Posted on Mar 30, 2023 4:40 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 30, 2023 7:53 AM

You can't unlock the watch unless you know the Apple ID and Password. As a descendent of a deceased family member, you can request help, by following the directions in this link --> How to request access to a deceased family member's Apple account - Apple Support


You will have to provide everything Apple requires in order for them to help you.

1 reply
Question marked as Top-ranking reply

Mar 30, 2023 7:53 AM in response to sarah.1986

You can't unlock the watch unless you know the Apple ID and Password. As a descendent of a deceased family member, you can request help, by following the directions in this link --> How to request access to a deceased family member's Apple account - Apple Support


You will have to provide everything Apple requires in order for them to help you.

Unlock Apple Watch

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