Airpods Pro 2 Case Cant tracking

Hello, my airpods pro 2 case cant tracking in find my device and airpods case battery no show in widget.. its also not had nearby function in find my device.. how can i solve.. do i need go to Switch.. i just buy last january 2023....

Posted on Mar 28, 2023 09:46 PM

5 replies

Mar 28, 2023 09:54 PM in response to Community User

AmmoHayaz Said:

"Airpods Pro 2 Case Can't tracking: Hello, my airpods pro 2 case cant tracking in find my device and airpods case battery no show in widget.. its also not had nearby function in find my device.. how can i solve.. do i need go to Switch.. i just buy last january 2023.."

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About AirPods and Find My:

If Find My was enabled with these, then note that the location shown is based off of the last time the device these were paired to was itself connected to the Internet. This is because AirPods are not assigned their own IP Address.

Mar 28, 2023 10:43 PM in response to Community User

AmmoHayaz Said:

"Airpods Pro 2 Case Can't tracking: I am first owner of this airpods.. the receipt has my name.."

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Request a Swapout:

Return these to the seller. It appears these are not pairing as they should. If purchased from Apple, then contact Apple Support. You only have 14 days to perform the return to Apple. So, being more than 14 days, note that if these are found to be faulty, that you would get a swapout. You have a one-year, out-of-the-box, limited-warranty.

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Airpods Pro 2 Case Cant tracking

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