How do I exchange keyboard that came with my iMac?

Just bought an iMac from Apple refurbished. It came with a Magic Keyboard that is totally inappropriate for a desktop computer. I want to exchange it for a full size keyboard with number keypad. What's my first step?

iMac 24″, macOS 13.2

Posted on Mar 27, 2023 11:55 AM

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Posted on Mar 27, 2023 12:45 PM

You won't be able do to an exchange because refurbished Macs from Apple are fixed as to what you get. There's no customizing as there is with a new Mac. You'll have to purchase Magic keyboard with numeric pad from Apple and either sell the original keyboard or keep it as a spare. Use the link in muggy's response to get to the full keyboard in the Apple store.


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Question marked as Top-ranking reply

Mar 27, 2023 12:45 PM in response to Bills37

You won't be able do to an exchange because refurbished Macs from Apple are fixed as to what you get. There's no customizing as there is with a new Mac. You'll have to purchase Magic keyboard with numeric pad from Apple and either sell the original keyboard or keep it as a spare. Use the link in muggy's response to get to the full keyboard in the Apple store.


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How do I exchange keyboard that came with my iMac?

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