I need my MacBook Air factory reset so my nephew can use it for his own. Please help! This is ridiculous! I have sold my MacBook Air to my nephew for college. I have forgotten my iCloud username AND password, now my nephew can’t even reset the MacBook. Please help me solve this! I want him to do the best he can in college.
[Re-Titled by Moderator]
MacBook Air 13″, macOS 10.14
UnansweredAuston wrote:
I need my MacBook Air factory reset so my nephew can use it for his own. Please help! This is ridiculous!
Why is this "ridiculous"?
Would you want any purchaser, thief, finder, etc. to have access to your computer and its data?
The instructions are very clear: What to do before you sell, give away, or trade in your Mac - Apple Support
Follow KiltedTim’s link.
Re: “This is ridiculous!”
You might not think so if the device was full of YOUR personal info and had been stolen from you.
For future reference:
What to do before you sell, give away, or trade in your Mac - Apple Support
Start here: https://iforgot.apple.com
How to recover old Apple ID
