Cannot remove friend off Fitness app

I changed Apple ID’s (long story) and made a new one. I had to reset my S6 watch and paid it to my new Apple ID, but then on the fitness app it shows all friends but doesn’t show their activities as they’re only sharing it to my old Apple ID account and it seems like I can’t remove them. It says “error removing friend”, so I tried doing it on the watch itself and it shows no friends. Both devices are up to date, removing the app doesn’t work either after unpairing my watch


iPhone 13 Pro Max

Posted on Mar 25, 2023 11:25 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 27, 2023 11:01 AM

Hello raelen241,



Thanks for choosing the Apple Support Communities. We see you're unable to remove a friend from your Apple Watch Activity after changing your Apple ID.


You have performed some really good troubleshooting steps here. Have you reached out to your friend to see if they can remove themselves from Activity sharing?


Also, these steps may help resolve the issue.


Share your Activity and compete with friends with your Apple Watch - Apple Support


"Stop sharing

If you want to stop sharing, you can mute notifications, hide your progress, or remove a friend. 

Mute notifications on iPhone

Mute notifications

  1. Open the Fitness app on your iPhone.
  2. Tap the Sharing tab, then tap your friend.
  3. Tap Mute Notifications. To get notifications again, tap Unmute Notifications.

Hide your progress

  1. Open the Fitness app on your iPhone.
  2. Tap the Sharing tab, then tap the friend that you want to hide your activity from. 
  3. Tap Hide my Activity. You can still see your friend's activity, but they won't see your activity. You can't hide your activity from a friend that you're competing with.
  4. To start sharing again, tap Show my Activity.

Remove a friend

  1. Open the Fitness app on your iPhone. 
  2. Tap the Sharing tab, then tap your friend. 
  3. Tap Remove Friend. After you remove a friend, they can't see your activity, and you can't see their activity. To start sharing again, send your friend a new invite.


Get help with Activity Sharing

If you paired more than one Apple Watch to your iPhone, the Sharing tab won't appear in Activity until you update all your watches to the latest version of watchOS

If you see an error when you try to add a friend or send an invitation

Sign out of iCloud on your iPhone, then sign back in: 

  1. Tap Settings > [your name]. 
  2. Scroll down and tap Sign Out. 
  3. Go back to Settings > Sign in to your [device], then enter your Apple ID and password.
  4. Tap Sign In.
  5. Try to add your friend or look for the invitation.

If you still can’t add a friend, make sure that they have an Apple Watch and that you haven’t added the maximum number of friends. You can add up to 40 friends.

If you don't get updates about your friend's activity

As long as your iPhone can connect to the Internet and you're signed in to iCloud, you can get updates about your friend's activity each day. If your iPhone can't connect for multiple days or you sign out of iCloud, you might see missing days."


We hope this helps.


Cheers!





1 reply
Question marked as Top-ranking reply

Mar 27, 2023 11:01 AM in response to raelen241

Hello raelen241,



Thanks for choosing the Apple Support Communities. We see you're unable to remove a friend from your Apple Watch Activity after changing your Apple ID.


You have performed some really good troubleshooting steps here. Have you reached out to your friend to see if they can remove themselves from Activity sharing?


Also, these steps may help resolve the issue.


Share your Activity and compete with friends with your Apple Watch - Apple Support


"Stop sharing

If you want to stop sharing, you can mute notifications, hide your progress, or remove a friend. 

Mute notifications on iPhone

Mute notifications

  1. Open the Fitness app on your iPhone.
  2. Tap the Sharing tab, then tap your friend.
  3. Tap Mute Notifications. To get notifications again, tap Unmute Notifications.

Hide your progress

  1. Open the Fitness app on your iPhone.
  2. Tap the Sharing tab, then tap the friend that you want to hide your activity from. 
  3. Tap Hide my Activity. You can still see your friend's activity, but they won't see your activity. You can't hide your activity from a friend that you're competing with.
  4. To start sharing again, tap Show my Activity.

Remove a friend

  1. Open the Fitness app on your iPhone. 
  2. Tap the Sharing tab, then tap your friend. 
  3. Tap Remove Friend. After you remove a friend, they can't see your activity, and you can't see their activity. To start sharing again, send your friend a new invite.


Get help with Activity Sharing

If you paired more than one Apple Watch to your iPhone, the Sharing tab won't appear in Activity until you update all your watches to the latest version of watchOS

If you see an error when you try to add a friend or send an invitation

Sign out of iCloud on your iPhone, then sign back in: 

  1. Tap Settings > [your name]. 
  2. Scroll down and tap Sign Out. 
  3. Go back to Settings > Sign in to your [device], then enter your Apple ID and password.
  4. Tap Sign In.
  5. Try to add your friend or look for the invitation.

If you still can’t add a friend, make sure that they have an Apple Watch and that you haven’t added the maximum number of friends. You can add up to 40 friends.

If you don't get updates about your friend's activity

As long as your iPhone can connect to the Internet and you're signed in to iCloud, you can get updates about your friend's activity each day. If your iPhone can't connect for multiple days or you sign out of iCloud, you might see missing days."


We hope this helps.


Cheers!





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Cannot remove friend off Fitness app

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