U can’t help me for my Face ID

I need help to open my Face ID pls can u help me pls

iPhone X, iOS 16

Posted on Mar 25, 2023 11:27 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 25, 2023 11:29 AM

This is generally a hardware issue. If the unit's on an OS version older than 16.3.1, you might be able to fix it by updating it from a computer or the Software Update function in Settings; otherwise, contact Apple Support.


(236986)

3 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

U can’t help me for my Face ID

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.