What should I do to get my phone to work?
iPhone 14 Pro
RAIDbackupKB Said:
"I have the iPhone 14. The phone is dead with black screen. I have been charging it for over three hours and I tried unsuccessfully to restart it. Please help!"
-------
Maybe the stage went through, but the screen is frozen? So, some thoughts based on that....
Troubleshooting a Frozen iPhone:
A. Start with a Force Restart:
Go Here: Force Restart iPhone - Apple Support
B. Try the Tips at these Apple Support Links:
C. Being Stuck in a Boot Loop:
Your iPhone might be stuck in a boot loop. This typically happens when you unsuccessfully download something or an update stalls. So, refer to my User Tip: How to Fix an iPhone in a Boot Loop - Apple Support
RAIDbackupKB Said:
"I have the iPhone 14. The phone is dead with black screen. I have been charging it for over three hours and I tried unsuccessfully to restart it. Please help!"
-------
Maybe the stage went through, but the screen is frozen? So, some thoughts based on that....
Troubleshooting a Frozen iPhone:
A. Start with a Force Restart:
Go Here: Force Restart iPhone - Apple Support
B. Try the Tips at these Apple Support Links:
C. Being Stuck in a Boot Loop:
Your iPhone might be stuck in a boot loop. This typically happens when you unsuccessfully download something or an update stalls. So, refer to my User Tip: How to Fix an iPhone in a Boot Loop - Apple Support
Make an appointment at the Genius Bar to have it diagnosed.
Genius Bar Reservation and Apple Support Options - Apple
I have the iPhone 14. The phone is dead with black screen. I have been charging it for over three hours and I tried unsuccessfully to restart it. Please help!
I gave you the answer. You most likely have hardware failure. Make an appointment at the Genius Bar to have it diagnosed.
I have the iPhone 14. The phone is dead with black screen. I have been charging it for over three hours and I tried unsuccessfully the start with volume up , volume down and start button, but no response.
