SIM card doesn’t support

How to update carrier settings on my device

iPhone 6, iOS 12

Posted on Mar 22, 2023 2:35 AM

Reply
3 replies

Mar 22, 2023 2:45 AM in response to sampath51

Hey there,


You might see this message on your computer or iPhone: "The SIM card inserted in this iPhone does not appear to be supported. Only compatible SIM cards from a supported carrier may be used to activate iPhone. Please insert the SIM card that came with your iPhone or visit a supported carrier store."

If you see this message on your device with iOS 14 and later, use these steps:

  1. Go to Settings > General and tap About.
  2. Under Carrier Lock, you should see a message that says, "No SIM restrictions." If you don't see that message, contact your carrier.

If your device is on iOS 13 or earlier, use these steps:

  1. Contact your carrier to confirm that they applied the unlock in their system.
  2. Restore your iPhone to factory settings.
  3. Restore your iPhone from a backup.


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SIM card doesn’t support

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