Home Hub & location-based automation not working

I have a HomeKit-enabled peripheral that is supposed to turn on when I am not home, and turn off when I am home. It's supposed to use my iPhone to determine if I'm home or not. This has worked flawlessly for months, until now.


Under iOS Settings > Privacy & Security > Location Services > Share My Location > My Location ...


1) If this is set to use my iPhone as the location, then the peripheral does not work as expected. It thinks I am not home when I am home.


2) If I set the location as my iPad, then the perisperhal instantly behaves as expected: it thinks I am home because I AM home.


So why doesn't the Home Hub recognize my iPhone as it has flawlessly for months?


Any guidance is appreciated.

HomePod

Posted on Mar 21, 2023 10:14 PM

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Mar 22, 2023 04:20 PM in response to MBP_Drew

Hello ,


Thank you for reaching out to Apple Support Communities.


Let's reset your Location settings back to factory and test. This will hep us further isolate the issue:


Turn Location Services on or off

You can turn Location Services on or off at Settings > Privacy > Location Services. You can turn Location Services on either during the Setup Assistant process or later through the Location Services setting. You can individually control which apps and system services have access to Location Services data. When Location Services are off, apps can't use your location in the foreground or background. This will limit the performance of various Apple and third-party apps.

If you would like to reset all of your location settings to the factory default, go to Settings > General > Reset and tap Reset Location & Privacy. When your location and privacy settings are reset, apps will stop using your location until you grant them permission.


More details can be found here: About privacy and Location Services in iOS and iPadOS


If the issue persists, can you provide a few more details? When did you first notice this? What are you using for your HomeKit Hub? Also, what is your exact iOS version?


Cheers!

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Home Hub & location-based automation not working

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