Email content taking FOREVER to load

My email has really started to load slowly over the last couple of months. When I open mail they appear quickly in the list on the sidebar but when an email is highlighted it can take many minutes for the body text/images to load. All this time I see "downloading messages" at bottom of sidebar. It seems like it is redownloading ALL of my new and old emails each time - the counter shows 2,568 emails being downloaded currently. The body of the emails does not appear until this downloading is finished.

In my iphone everything works fine as always so it is unique to my desktop mac.

What do you suggest I do to correct this?

iMac (2017 – 2020)

Posted on Mar 19, 2023 01:17 PM

Reply
1 reply

Mar 21, 2023 01:00 PM in response to donorg

Greetings donorg,


Welcome to the Apple Support Communities!


If you haven't already done so, power off and restart your Mac. You can do so by folioing the steps on this page: Shut down or restart your Mac - Apple Support. Often this simple step will refresh the apps and software on the device to solve numerous problems you may encounter.


If the issue remains, check to see if the steps on this page help to resolve the issue: If an app freezes or quits unexpectedly on Mac - Apple Support. It offers several steps to try to help with resolving issues with any app that may be slow or freezing on your Mac.


You can also check to see if the issue remains in safe mode. Here are a few of the reasons we want to test in safe mode:


    • It performs First Aid on the startup volume, and attempts to repair errors if it finds them.
    • It limits third-party kernel extensions from loading.
    • It disables auto-login and suppresses startup items and login items.
    • It deletes certain cache files that could potentially cause macOS issues.


You can look over more information on this; here How to use safe mode on your Mac - Apple Support.


We hope this information helps you further isolate and resolve the issue.


Cheers!

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Email content taking FOREVER to load

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