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The new iPad mini is available today. Learn more >
The new iPad mini is available today. Learn more >
iPad screen is broken and I can’t turn it on to turn off Find My iPad, so I can mail it in to be repaired. What do I do?
iPad, iPadOS 15
You can erase your iPad and remove it from Find My by using another device and signing on to 👉 www.iCloud.com with your Apple ID and Password. The catch here is that your iPad must be ON and connected to the Internet via Wi-Fi or Cellular.
You are unable to turn your iPad ON and therefore the above will not work on that iPad. I recommend that you contact 👉 Apple Support or wherever you are sending the iPad for repairs and ask them whether you can send the iPad in as is condition.
Axel F.
You can erase your iPad and remove it from Find My by using another device and signing on to 👉 www.iCloud.com with your Apple ID and Password. The catch here is that your iPad must be ON and connected to the Internet via Wi-Fi or Cellular.
You are unable to turn your iPad ON and therefore the above will not work on that iPad. I recommend that you contact 👉 Apple Support or wherever you are sending the iPad for repairs and ask them whether you can send the iPad in as is condition.
Axel F.
My iPad screen is broken and I can’t turn it on to turn off Find My iPad, so I can mail it in to be repaired. What do I do?
