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Why do I receive a pop up saying I “‘Cannot use Messages for Businesses’ in Locked Down Mode “?

I am not a business, so I don’t understand why I receive this message.


I have been noticing oddities in my phone so I signed out

I’m signed back in but underneath my name it says “Update ID account settings & that some account services will not be available until I sign in again?

Posted on Mar 17, 2023 9:55 AM

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Question marked as Top-ranking reply

Posted on Mar 17, 2023 1:10 PM

AgentDragonfly wrote:

I’m signed back in but underneath my name it says “Update ID account settings & that some account services will not be available until I sign in again?

You need to tap “Update Apple ID Settings” on the row with the circled “1” on the right and follow the directions.


You say “I am not a business”. Yet you chose to place your iPhone in Lockdown Mode (customarily used by businesses). Lockdown Mode significantly restricts messages.

About Lockdown Mode - Apple Support


3 replies
Question marked as Top-ranking reply

Mar 17, 2023 1:10 PM in response to AgentDragonfly

AgentDragonfly wrote:

I’m signed back in but underneath my name it says “Update ID account settings & that some account services will not be available until I sign in again?

You need to tap “Update Apple ID Settings” on the row with the circled “1” on the right and follow the directions.


You say “I am not a business”. Yet you chose to place your iPhone in Lockdown Mode (customarily used by businesses). Lockdown Mode significantly restricts messages.

About Lockdown Mode - Apple Support


Mar 18, 2023 10:25 AM in response to sberman

I know very well about Lockdown mode. Unfortunately, I have been subject to ‘sophisticated’ cyber attacks since August.

I use Lockdown mode because of that. Though it is a rather minimal ‘lockdown’ due to exceptions.

Most recently I use it because I cannot stop ‘sharing’ across devices, or with someone?

The only device I have is the iPhone I am using & I am not in ‘Family Sharing’ that I know of.

I cannot even perform an Emergency Reset *see photo

Why do I receive a pop up saying I “‘Cannot use Messages for Businesses’ in Locked Down Mode “?

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