I can’t purchase via app store balance
Hello
i can’t do purchase via my app store balance (i use gift cards) and i see this error when i purchase “Your purchase could not be completed”
Hello
i can’t do purchase via my app store balance (i use gift cards) and i see this error when i purchase “Your purchase could not be completed”
1.
You may need to have a valid payment method on file, even if the app you want to download is free.
If you get a message -> Your purchase could not be completed, you need to Add a payment method to your Apple ID – Apple Support (UK)
See also ⤵️
Payment methods you can use with your Apple ID
Payment methods you can use with your Apple ID – Apple Support (UK)
FYI: Not all credit & debit cards seem to work with App Store / iTunes Store, try a different one, or preferably a credit card. If your card is not accepted as a paymenf method, you need to contact your bank.
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2.
See -> What you can buy with your Apple Gift Card or Apple Account balance
What you can buy with your Apple Gift Card or Apple Account balance – Apple Support (UK)
⤵️
Apple Gift Card and Apple Account balance can't be used for some purchases
See also -> How to redeem your Apple Gift Card or App Store & iTunes gift card
How to redeem your Apple Gift Card or App Store & iTunes gift card – Apple Support (UK)
When redeeming a gift card, the amount will be credited to your (1) Apple Account balance and (2) you need to set your Apple Account balance as your default payment.
(1)
See -> Check your Apple Account balance -> Check your Apple Account balance – Apple Support (UK)
(2)
See -> Add a payment method to your Apple ID
Add a payment method to your Apple ID – Apple Support (UK)
If you already use your Apple Account balance, the Apple Gift Card or App Store & iTunes gift card is automatically added to your Apple Account balance.
If you update your payment method or add funds to your Apple Account balance, It would take about 1 to 3 business days in order to process.
If you're still unable to update your payment method, Contact Apple Support.
Click here for more support and assistance.
I can’t purchase via app store balance