My canon printer prints text but not images from my Mac

How to get my Canon printer to print images not just text?




MacBook Pro 13″, macOS 13.0

Posted on Mar 15, 2023 06:04 AM

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Question marked as Top-ranking reply

Posted on Mar 16, 2023 09:43 AM

Hello Liseday,


We understand that your printer is only printing text and bot images. The following steps may be able to help correct this behavior:


"Make sure you have the latest software

Make sure you have the correct version of your printer’s software (also called its printer driver). If you’re using a printer that another user is sharing, make sure you’re both using the same version of the printer software.

  1. On your Mac, to find out which version of printer software you’re using, choose Apple menu  > System Settings, then click Printers & Scanners  in the sidebar.
  2. Click the printer in the Printers list on the right, click Options & Supplies, then check the Driver version.

Contact with the printer manufacturer to see if you have the latest driver version.


If you’re using a network printer or a printer connected to your Mac, make sure you have the latest version of the software for the printer. If you still have problems, try a different version of printer software.


If you’re using an AirPrint-enabled printer, check with your printer’s manufacturer to see if any updates are available for your printer model.


If none of the previous solutions work, the printer’s queue may be corrupted. Try deleting it and setting up your printer again.

If you still can’t print, reset the printing system."


More details here: Solve printing problems on Mac


Let us know if this helps.

Best wishes



1 reply
Question marked as Top-ranking reply

Mar 16, 2023 09:43 AM in response to liseday

Hello Liseday,


We understand that your printer is only printing text and bot images. The following steps may be able to help correct this behavior:


"Make sure you have the latest software

Make sure you have the correct version of your printer’s software (also called its printer driver). If you’re using a printer that another user is sharing, make sure you’re both using the same version of the printer software.

  1. On your Mac, to find out which version of printer software you’re using, choose Apple menu  > System Settings, then click Printers & Scanners  in the sidebar.
  2. Click the printer in the Printers list on the right, click Options & Supplies, then check the Driver version.

Contact with the printer manufacturer to see if you have the latest driver version.


If you’re using a network printer or a printer connected to your Mac, make sure you have the latest version of the software for the printer. If you still have problems, try a different version of printer software.


If you’re using an AirPrint-enabled printer, check with your printer’s manufacturer to see if any updates are available for your printer model.


If none of the previous solutions work, the printer’s queue may be corrupted. Try deleting it and setting up your printer again.

If you still can’t print, reset the printing system."


More details here: Solve printing problems on Mac


Let us know if this helps.

Best wishes



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My canon printer prints text but not images from my Mac

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