Failed to open a connection to the device (-21345)

please help

Posted on Mar 15, 2023 4:26 AM

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marco1234bis Author

Level 1

6 points

Posted on Mar 15, 2023 4:28 AM

I deleted and reinstall the printer.

I installed the lastest firmware

I unplug wait ans replug the printer.

I change two ink that were near to be empty

And scan is now working again.

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1 reply

Top-ranking reply

marco1234bis Author

Level 1

6 points

Mar 15, 2023 4:28 AM in response to marco1234bis

I deleted and reinstall the printer.

I installed the lastest firmware

I unplug wait ans replug the printer.

I change two ink that were near to be empty

And scan is now working again.

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Failed to open a connection to the device (-21345)

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