New iPad Air and IOS 16.3.1 problem?

Does anyone have a problem with IOS 16.3.1 update as I now can’t choose a photo from camera roll with ‘Done’ now missing in order to finalise photo selections for a Facebook post? I have a new iPad Air just purchased one day ago and transfer from old to new went fine.


iPad Air (5th generation)

Posted on Mar 10, 2023 06:23 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 12, 2023 12:00 PM

Greetings KMD67,


If you are unable to share Photos as expected, using Facebook, try these steps.


  1. Close and open Facebook.
  2. Restart your iPad.
  3. Check for updates.
  4. Delete and reinstall the app.


Find more in-depth steps here: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open


We hope this helps, so you can share your photos.


Best wishes.


7 replies
Question marked as Top-ranking reply

Mar 12, 2023 12:00 PM in response to KMD67

Greetings KMD67,


If you are unable to share Photos as expected, using Facebook, try these steps.


  1. Close and open Facebook.
  2. Restart your iPad.
  3. Check for updates.
  4. Delete and reinstall the app.


Find more in-depth steps here: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open


We hope this helps, so you can share your photos.


Best wishes.


Mar 14, 2023 11:56 PM in response to KMD67

I’ve exactly the same problem. No problem on Sunday, but it all changed on Monday! I can’t post just one photo on FB, as my only option is to use their “create layout” option and put my photos into that. The “done” option in my camera rolls gone. I post on several wildlife sites and now my photos look amateurish, as they are in a fixed layout format. I tried editing them in order to select FB’s “Classic” layout, but that options been removed now. I think it’s a FB problem with I-pads, as friends who post on laptops say they don’t have a problem.

Mar 15, 2023 08:20 PM in response to deena201

Yes! Exactly the same problem with posting images from Photos app to Facebook - only. Can select images to post but their is no longer any 'done' button to enable completion of the task. This is ever since my iPad Pro updated overnight to iPadOS 16.3.1. I know because I post regularly. On the evening of 12 March 2023 I posted to FB and on the morning of 13 March I could not. My OS updated automatically overnight.

The same device can still post to messenger and to IG. My other Apple devices on earlier OS (iPad Air 2 & iPhone 12 Pro Max) still work fine to post to Facebook.

Have tried every fix recommended by Apple and Facebook. I believe this is a system-related bug.

I would love to know how to revert to an older OS on the iPad Pro while the issue is being addressed.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

New iPad Air and IOS 16.3.1 problem?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.