iPhone 13 pro emergency contacts have been notified

My phone alerted emergency contacts due to a fall and now all is what my screen says is your emergency contacts have been notified. I have an iPhone 13 Pro I need help I can’t use my screen on my phone.

Posted on Mar 10, 2023 07:53 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 11, 2023 02:58 PM

Hi there TA78,


If you are unable to use your iPhone after seeing this screen about your emergency contacts, these steps from If your iPhone won't turn on or is frozen can resolve what's happening:

If your screen is black or frozen
Follow the steps for your device.
On your iPhone 8 or later, including iPhone SE (2nd and 3rd generation)
1. Press and quickly release the volume up button.
2. Press and quickly release the volume down button.
3. Press and hold the side button until you see the Apple logo.
An animation of an iPhone with arrows pointing to the volume up button, then to the volume down button, and then to the side button.
4. If your phone doesn't turn on, follow these steps to check your hardware and charge your phone. You might need to charge for up to an hour.
5. If your phone still doesn't turn on, contact Apple Support.


If something else is occurring on your iPhone, please provide more details so that we can continue to assist.


Cheers!

1 reply
Question marked as Top-ranking reply

Mar 11, 2023 02:58 PM in response to TA78

Hi there TA78,


If you are unable to use your iPhone after seeing this screen about your emergency contacts, these steps from If your iPhone won't turn on or is frozen can resolve what's happening:

If your screen is black or frozen
Follow the steps for your device.
On your iPhone 8 or later, including iPhone SE (2nd and 3rd generation)
1. Press and quickly release the volume up button.
2. Press and quickly release the volume down button.
3. Press and hold the side button until you see the Apple logo.
An animation of an iPhone with arrows pointing to the volume up button, then to the volume down button, and then to the side button.
4. If your phone doesn't turn on, follow these steps to check your hardware and charge your phone. You might need to charge for up to an hour.
5. If your phone still doesn't turn on, contact Apple Support.


If something else is occurring on your iPhone, please provide more details so that we can continue to assist.


Cheers!

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iPhone 13 pro emergency contacts have been notified

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