Parental control remove old device

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LukeWookiee Author

Level 1

5 points

Parental control remove old device

I had 2 devices assigned to my child account.
removed one from account.
still a see it in parental control time graph(click devices in right-top corner)

I dont see device in child appleid so there is no way to remove it( it was already done).

In parental control there is warning that old device is offline more than 7 days and graph stuck on check.

Any way to fix parental control?

Posted on Mar 6, 2023 08:41 AM

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Answer 1

Lindsay_B.

Community Specialist

Mar 7, 2023 06:50 PM in response to LukeWookiee

Thank you for visiting the Apple Support Communities LukeWookiee,

The first recommendation we have if you're having trouble with Parental Controls is to restart all child devices associated with their Apple ID, as well as all parent devices that manage the child account. This step often resolves a variety of issues:

Restart Mac: Shut down or restart your Mac - Apple Support
Restart iPad: Restart your iPad - Apple Support
Restart iPhone: Restart your iPhone - Apple Support
Restart iPod Touch: Restart your iPod touch - Apple Support

If the issue continues after that, we would recommend getting in touch with Apple Support directly. They will have access to tools and resources needed to further investigate what is happening. You can do that here: Get Support

Have a great day.

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Parental control remove old device

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