Scammed and Bank Wants me to run a Virus Scan on my iPhone?

Hello - I had a scammer attempt to access funds from my online banking. I have done a Virus Scan on my Mac Book BUT the bank wants me to do Virus Scan on my iPhone?????


my IOS is up to date - just Installed latest! I have gone through all the security options etc.


how do I make sure the scammer doesn’t have access to my phone details etc?


how do I clean my phone from Viruses, to the banks satisfaction?


thanks

iPhone 13 Pro, iOS 16

Posted on Mar 5, 2023 03:59 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 5, 2023 04:01 PM

Tell the bank that the first virus on an iOS device has yet to be found. It's hard to look for something that does not exist.

2 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Scammed and Bank Wants me to run a Virus Scan on my iPhone?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.